Reference

How gurita168 Handles Your Personal Data

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with care and used only to run your account and process transactions.

Account data protectedDANA, OVO, GoPay wallet info securedYour data rights explainedNo third-party sellingContact us to request changes
gurita168 How gurita168 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update, or delete the personal data we hold on your account — including wallet details registered under DANA, OVO, or GoPay — our support team is available around the clock. You can reach us through live chat directly from the lobby, or send a written request via our official support email. For account-specific data requests, have your registered phone number ready so we can verify your identity before making any changes.

Live Chat Open the lobby and tap the chat icon — our support team picks up around the clock, including wallet and account data queries.
Email Request Send a written data request to our support email. Include your registered phone number so we can verify the account before acting.
Account Settings Some data — like your linked OVO or GoPay number — can be reviewed and updated directly inside your account profile page.
HOW WE PROTECT DATA

Our Approach to Keeping Your Data Safe

Data security is built into how we run accounts, not added as an afterthought. From the moment you register to every deposit you make via DANA, OVO, or GoPay, we apply consistent access controls, encrypted data storage, and session monitoring to keep your information where it belongs — with you. Players in Denpasar and across Indonesia can check their account activity log at any time to spot anything unexpected.

Encrypted Storage Your registration details and linked wallet data — DANA, OVO, GoPay — are stored using encrypted systems. Only authorised internal staff can access account-level records.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. No marketing cookies are placed without your awareness.
Data Retention Account and transaction data is kept for as long as your account is active and for a reasonable period after closure, in line with audit and dispute resolution needs.
Your Right to Request You can ask us at any time to confirm what data we hold, correct any inaccurate details, or request deletion where no legal obligation requires us to keep it.

Common Questions About Your Data Rights

Real questions from people managing their accounts — answered clearly so you know exactly where you stand with your data on gurita168.

We collect your name, phone number, email address, and the wallet identifier you register — such as your DANA or OVO number. Device and session data is also recorded for security purposes.

Your wallet details are shared only with the payment processor needed to complete your transaction. We do not share them with advertisers or unrelated third parties under any circumstances.

Contact our support team via live chat or email with your registered phone number. We will verify your identity and provide a summary of the data held on your account.

Yes. Send a deletion request through live chat or email. Where no legal or audit obligation requires us to retain the data, we will action your request within a reasonable timeframe.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can adjust cookie preferences through your browser settings at any time.

Transaction records tied to your DANA, OVO, or GoPay deposits and withdrawals are kept for as long as your account is active, plus a reasonable period after closure for dispute resolution.